Privacy Notice

The website for The Cosy Sauna is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and relevant Irish data protection laws.

Our Privacy Notice explains when and why we collect personal information from visitors to our website, how we use that information, the conditions under which we may disclose it to others (with your consent), and how we ensure its security.

We may update this Privacy Notice periodically. Please review this page regularly to ensure you remain satisfied with any updates. By using our website, you agree to be bound by this Privacy Notice.

If you have any questions regarding this Privacy Notice or our privacy practices, please contact us using the contact form on our website.

WHO ARE WE?

The Cosy Sauna is a Sauna company that provides relaxing saunas in Dock Beach, Kinsale, Ireland.

HOW DO WE COLLECT PERSONAL INFORMATION ABOUT YOU?

We collect information about you when you:

Submit personal information via our website contact form.
Email us directly.

WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?

The personal information we collect may include:

Your name.
Email address.
Postal address.
Phone number.
Any other information you provide through our contact form or communications with us.

WHAT IS THE LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION?

We process your personal information based on your consent, which you provide when you:

Submit information through our website contact form.
Send us an email.

HOW IS YOUR PERSONAL INFORMATION USED?

We may use your personal information for the following purposes:

To fulfil our contractual obligations, such as sending you service-related correspondence.
To seek feedback on the services we provide.
To inform you about changes to our services.
To send communications you have requested, which may be of interest to you for legitimate business purposes.

HOW LONG DO WE RETAIN YOUR INFORMATION?

We review retention periods for personal data regularly. Certain types of data are retained to meet legal obligations (e.g., tax compliance records for Revenue Commissioners).

Your personal information will be held only as long as necessary for the relevant purpose or as outlined in any contract you hold with The Cosy Sauna.

WHO HAS ACCESS TO YOUR INFORMATION?

Third Parties: We do not sell or rent your information to third parties.
Service Providers: Your information may be shared with third-party service providers (e.g., couriers or delivery companies) to provide services on our behalf. We disclose only the information necessary for these services and ensure third parties comply with GDPR through contracts that maintain your data's security and prohibit its use for direct marketing.
Legal Obligations: We may release your information where required by law (e.g., court orders, fraud prevention).

YOUR RIGHTS

As a data subject, you have the following rights regarding your personal information:

The right to withdraw consent at any time.
The right to access the personal information we hold about you.
The right to request the erasure or restriction of your information.
The right to correct inaccuracies in your information.
The right to object to the processing of your data.
The right to obtain your data in a machine-readable format (data portability).

To exercise these rights, please contact us via our website contact form.

If you wish to raise a complaint about our processing of your personal data, you may contact the Data Protection Commission (DPC), the supervisory authority in Ireland:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland

Phone: +353 (0)761 104 800
Website: www.dataprotection.ie

HOW CAN YOU ACCESS AND UPDATE YOUR INFORMATION?

If your information changes (e.g., a new email address), please notify us using the website contact form to update our records.

You may request a copy of the information we hold about you via the contact form.

SECURITY MEASURES TO PROTECT YOUR INFORMATION

We take steps to ensure your personal information is treated securely. However, no data transmission over the internet can be guaranteed as 100% secure. You transmit information at your own risk. Once received, we make every effort to secure your data on our systems.

USE OF COOKIES

Our website uses cookies to improve user experience. Cookies collect data about browsing habits but do not identify individuals. You can disable cookies via your browser, but this may reduce functionality. For further details, please read our full Cookies Policy here.

LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites. This Privacy Notice applies only to The Cosy Sauna's website. We recommend reviewing the privacy policies of other websites you visit.

CHILDREN AGED 16 OR UNDER

If you are aged 16 or under, you must have parental or guardian consent to provide personal information.

TRANSFERRING YOUR INFORMATION OUTSIDE EUROPE

Your personal information may be transferred outside the EU to facilitate our services. We ensure such transfers comply with GDPR and maintain equivalent data protection standards. Our servers are currently located within the EU and the US, and transfers occur only with your consent.

For queries, comments, or complaints, please contact us via:

Email: Info@thecosysauna.com.

REVIEW OF THIS NOTICE

This Privacy Notice is reviewed regularly and was last updated in December 2024.